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FAQ's
When will I receive my order?
Delivery takes 2-4 working days, with faster arrival in major cities.
How do I determine my shoe size ?
Refer to our size charts for accurate measurements and follow our sizing guidelines for a perfect fit.
π Exchange & Return Policy
π Size Exchange
β³ Eligibility
- Timeframe: Request your exchange within 24 hours of delivery.
- Proof: Share clear photos of the shoe soles (must be clean/unworn) and the box size label.
- Availability: Exchanges are subject to stock availability.
π The Process
We handle the logistics for you! We pre-book a return label; simply drop your package at any Leopards Courier center.
πΈ Exchange Fees
(Covers both the return of your old item + delivery of the new size)
- Karachi: PKR 300
- Outside Karachi: PKR 600
π Dispatch
Your new size will be shipped immediately upon receiving and inspecting the original item.
β©οΈ Returns
π Condition
Ship the item to our warehouse for inspection. Items must be in original, unworn condition with all packaging.
π³ Refund
Refunds are processed within 7 days of inspection, minus a 20% service fee.